Kansas City Marriott Country Club Plaza

Coffe shop not open after 11am.

Pillows and mattress were very uncomfortable. Room was cold all night despite turning up the thermostat. Staff was somewhat rude.

i loved the staff, the cleanliness, the pool area,

the parking, the restaurant wasnt open late, the menu wasnt that great either...

The staff were all wonderful, and always had a smile on their faces. They made us feel so welcome. Our room was very nice and clean also.

It was such a small thing, but I ordered two glasses of wine at the lobby bar to bring to our room. First I had to go get my husband to get his wine because there was a sorority/fraternity event, meaning there were a lot of minors in the building. I understand, but we were just inconvenienced. Then, my tab for two glasses of wine cost 34 dollars, about the same price for the bottle of champagne we had purchased earlier that night. When questioned about the price, the bartender replied "oh I only have the good stuff, I should have told you." The wine really was good, but not good enough that I still didn't feel kind of tricked.